Optimize call-center routing and personalized offer communication that increases retention and boosts service revenue growth.
Customer segments ranked from most to least influenceable
Identify customer features and characteristics unique to each segment
Tracking business KPI's across different segments
Optimize segment-specific strategies, targeting and messaging
This describes how far ahead in the future this model can be trained to predict. Ideally, the historical data available for training would be 2-3 times longer than the prediction window.
Focus efforts on influenceable calling segments to achieve better outcomes.
Optimize offers and improve customer conversations by continuously refreshing influenceable customer segments.
A typical modeling engagement with GlorifAI lasts 3-4 weeks once we get access to the data and proceeds in three distinct phases.
