Identify customers at risk of involuntary churn and minimize customer attrition.
Customer propensity to involuntarily disconnect, including deciles and centiles
Understand key predictors of involuntary customer disconnect
Performance assessment and ROI simulation
Prevent customer attrition due to non-discretionary factors
This describes how far ahead in the future this model can be trained to predict. Ideally, the historical data available for training would be 2-3 times longer than the prediction window.
Identify and resolve underlying payment difficulties before they lead to disconnects.
Maintain intervention effectiveness with continuous optimization.
A typical modeling engagement with GlorifAI lasts 3-4 weeks once we get access to the data and proceeds in three distinct phases.
Implement our Involuntary Churn Model to proactively manage and prevent customer attrition due to non-discretionary factors. For instance, subscription services can use this model to identify customers who may face payment difficulties, allowing customer service teams to intervene with payment solutions or reminders before services are disrupted.
A range of algorithms will be tested for the best AUC/outcome like XGBoost/GBM, Neural Network, SVM, ANOVA, KNN, K-Means, etc. LLMs and NLP techniques may also be used to enhance model performance.
At GlorifAI, we prioritize your data privacy by working exclusively on-prem. Our consultants operate either on hardware you provide, such as company laptops, or within virtual machines that you provision in the cloud—ensuring that your data remains entirely within your ecosystem.
We do not egress, transfer, or copy your data to our private company servers or third-parties, so you can trust that your sensitive information stays secure and under your control at all times.
We will contact you within 2 business days to setup a meeting and set the engagement date. Instructions for the required data set will be provided at this time.
The first model payment is invoiced at the data access date. Model delivery usually occurs 3-4 weeks from the data access date. The final model payment is invoiced at the model delivery date.
Deposit fully refundable before engagement date.
If we cannot detect a pattern for a stable model, the final model invoice will be waived and we will provide you with data assessments, findings, insights and further recommendations.